The HomesafeID microchip database has now ceased operation.

Since April 2017 many cats adopted from Ten Lives have had their microchip registered with HomeSafeID.

This means if your cat is registered with HomesafeID and goes missing, the contact details on the microchip are now not available.

If your pet is registered with HomeSafeID, you will need to change your microchip registration to another company.

What you need to do:

  • Find your cat’s microchip number. This will be located on your adoption paperwork from Ten Lives. If you need to get your cat’s microchip number from Ten Lives please click here.
  • Check your pet’s microchip registration at: https://petaddress.com.au
  • This will show you where your cat’s microchip is registered. If it happens to be registered to HomeSafeID their/your information is not available online. Therefore, if your cat is scanned via shelters or vets, the microchip information is not available.

Some of your options are detailed below:

AUSTRALASIAN ANIMAL REGISTRY https://www.aar.org.au
CENTRAL ANIMAL RECORDS https://car.com.au
GLOBAL MICRO ANIMAL REGISTRY https://www.globalmicro.com.au
  • Download form here. Complete form mentioning you have adopted from Ten Lives and send any documentation to: [email protected]
PETSAFE https://www.petsafe.com.au
  • Please register your pet via your login or create an account here.

Please contact your preferred company for registration costs.


For enquiries please contact Ten Lives Support at [email protected]

Click here for Ten Lives media statement.